Shipping & returns

Shipping:

Unlike many other web sites that have special rules and lots of fine print, Cipher Technology Services, Inc. offers free shipping on many domestic orders placed on our website, with no minimum order sizes or special exceptions.

Just because shipping is free doesn't mean it should take a long time. Cipher Technology Services, Inc. understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days.

FREE Returns:

If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just go through our easy self-service return process (via My Account) to print out a free return label - your domestic shipping costs are prepaid.